General services
Customized operational and support services according to client specifications and contract scope.
Overview
Some requirements do not fit a standard category. We take on operational and support services defined by your specification, agree the scope in writing and deliver it with the same documentation and follow-up as our core services.
Arrangements can be daily, monthly, project-based or longer term.
What’s included
- Customized operational support
- Services built to client specification
- Support within the agreed contract scope
- Daily, monthly, project-based and longer-term arrangements
- Completion records and client follow-up
How we deliver it
Every assignment follows our six-step operating model, from confirming scope to closing with delivery records.
-
1
Understand
Confirm scope, specifications, location, timing and deliverables.
-
2
Plan
Develop the appropriate service, procurement or logistics approach.
-
3
Mobilize
Arrange suppliers, vehicles, personnel, equipment and documentation.
-
4
Execute
Deliver the agreed service according to contract requirements.
-
5
Monitor
Track quality, timing, communication and operational performance.
-
6
Close
Provide completion records, delivery documentation and client follow-up.
Who uses this service
- International NGOs
- Local NGOs
- UN agencies
- Humanitarian organizations
- Ministries
- Government agencies
- Public institutions
- Private companies
- Construction contractors
- Trading companies
- Telecom-related businesses
- Development organizations
- Donor-funded programs
- Project implementers
Tell us what you need moved, supplied or delivered.
Share the scope, location and timing. We confirm the requirement with you and send a clear quotation.